So, we hired a guy off of Yelp to do stained concrete floors in our house. While he was doing it, he seemed a bit shady, but in the end, the floors looked reasonably ok. But just 2 weeks later, the concrete has literally started to peel off in some places. Concrete shouldn't PEEL OFF.
I like!
No thanks!
Favorite
9 commentsReplies
benbrown said, (79 days ago)
The worst part about it is that everyone who looks at the floor who knows what they are talking about can tell, right away, that it was done wrong. And the original contractor, of course, thinks he did it right from the start.
IF IT WAS RIGHT FROM THE START, IT WOULD NOT BE PEELING OFF!
Joel Mushiking said, (79 days ago)
I assume you went to him first, and he didn't offer to correct? I wonder what sortof excuse he would offer...
benbrown said, (79 days ago)
We definitely went to him first. He came out and looked at it and was like "WOW, OMG I have never seen anything like this!" and said he had to call in to the vendors to ask what was happening. His solution was to patch the area that is peeling, then wax the whole floor.
The problem being, waxing the floor is not going to change the fact that the concrete he laid down is too thin and is not bonding to the other layer of concrete, and is thus very easily pulled from the floor.
benbrown said, (79 days ago)
He is all excuses. After we decided not to let him anywhere near our house ever again, we asked for a refund. He refused, of course, but in his refusal, he already started blaming us for weird things. For example, I mis-typed my phone number in an email to him once. In his mind, this is somehow relevant.
Sadly, at the same time he was fucking up the job on our house, he was fucking up someone else's house too! She ended up writing a really bad review on Yelp after the one that was really good, and even ended up on the local consumer help Channel 7 on Your Side segment.
It is doubly upsetting to me to know that this dude is out there screwing OTHER people.
A second concrete company I contacted had even heard of him because they'd fixed problems he'd left behind before!
Jesse said, (79 days ago)
dude that shit just sucks... like you feel all powerless because YOU don't know hot to lay a concrete floor... so you have to rely and it, well it's just risky. :-((
the way i get by said, (79 days ago)
it sucks that there's so many shitty contractors out there, it's pretty much why i told the 'rents to actually get some personal references when they were looking around
looks like a job for holems on homes...
http://en.wikipedia.org/wiki/Holmes_on_Homes
benbrown said, (79 days ago)
Yeah, it is super frustrating. And perhaps the most upsetting thing for me is that we could have avoided all of this had we been more careful in selecting contractors. That old adage about a fool and his money... well, I'm the fucking fool!
Triangles said, (79 days ago)
Ben, you couldn't have known and so aren't a fool--even highly recommended contractors make mistakes, too. I have to say that you shouldn't trust reviews on Yelp unless there are more than 100 for any particular place or person with mostly concurring reviews. A lot of times businesses will have their friends "fluff" their reviews.
I am super pissed off! I just filed a complaint with the Better Business Bureau, and with the Texas Attorney General's consumer complaint department.
It is probably going to cost roughly 3x as much as it originally did to have a new company come in and essentially remove, then redo the concrete flooring.
UGH!