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22 commentsReplies
Previous Toast said, (194 days ago)
If she can't connect though, you may have to download it on a working computer and put it on a USB stick or something to move the file.
flyingfishstick said, (194 days ago)
@twigby: how do I find out what kind of network card she's got? It's a work PC, but I have the tech guys login & pw - should I just reboot and login as him?
@pt: yup, I can do that.
@ghostie: I know. Our tech dept. is STELLAR that way. :(
El Indio said, (194 days ago)
START - Accessories - System Tools - System Information
expand "Components" (in the left pane), expand "Network," click on Adapter
Centropomus said, (194 days ago)
I suggest using Linux. You can run it straight off the DVD or a USB key, without installing it to the hard drive. I'm partial to Fedora myself, but Ubuntu is well known for being friendly to the n00bs.
the way i get by said, (194 days ago)
I'm a retard....
get someone to download it for you on another pc and put it on a usb key
flyingfishstick said, (194 days ago)
Okay, I looked under Components/Network, and I've got a list of four diff. things - the bottom three are WANs, and the top one is a RAS Async Adapter.
Corey Hart said, (194 days ago)
is it a regular network card or is it a wireless card?
does she still have the xp install disc?
flyingfishstick said, (194 days ago)
@Corey - regular network car. And yes, she's still got the XP upgrade disk
Corey Hart said, (194 days ago)
often times the xp disc will have drivers for generic network cards.
Is the card super old or something?
El Indio said, (194 days ago)
what brand is the adapter? like twigs said, determine the brand, download drivers via the internet, burn to a cd or put on a usb drive, transfer to other comp.
wait, can you take a screenshot with your system info maximized (showing list of adapters in the right pane) and show us?
El Indio said, (194 days ago)
START - Accessories - System Tools - System Information
expand "Components" (in the left pane), expand "Network," click on Adapter
AND THEN,
type out the NAMES of all of the listed adapters for us (in the right pane)
Corey Hart said, (194 days ago)
@ffs: 2006 is not old.
Try going to:
control panel > device manager > network adapters
there should be an item with a yellow alert symbol next to it. (assuming that the drivers aren't installed for the adapter)
right click on that and go to properties.
go to the drivers tab and click update driver
make sure the XP cd is in the drive and run through the wizard.
have it search for drivers, and make sure it searches the disc drive that the XP cd is in.
if that doesn't work, you'll probably have to grab the drivers from the manufacturer's site like everyone else is saying.
flyingfishstick said, (194 days ago)
Damn, tech guy came while I was grabbing a sammich. Bastard fixed it without talking to me at all.
Now, I understand that talking to non-tech people can be draining, but really - would it have killed him to show me what the deal was? Grrrr!
Thanks for all of your help, guys.
Corey Hart said, (194 days ago)
It could have been a simple network issue. If your network uses internal static IP addresses, that would be lost in the upgrade. Can't really say for sure what it was, though.
yes, download the drivers, install them, reboot
you need to find out what network card you have. if it's something ike an hp or dell you should be able to go to the website, find the model and all the drviers for it
also is this a personal or work pc? some businesses set up the pc so only people with admin rights can install software, so if that's the case you maybe stuck with waiting for the tech