Proof the customer isn't always right
http://retailruckus.wordpress.com/Replies
L: so, so true. which is why i hope to god i never have to work in retail again.
food service is worse than retail. so is the print industry. though i will never understand why people insist on fucking with those who touch their food.
I was a waitress once. For a day. Never again. I try to be especially polite to people in the service industry, not just because they're handling my food, but because I know they're working a hell of alot harder for $3/hr than I am for my salary.
But isn't that why they're calling you in the first place? i think that's more of a case of "the customer is rarely polite."
Well it's not just that they are rude, it's that they are frequently lying or wrong or both.
I love this.
It also depresses me because I know I'm signing up for a lifetime of retail.
I hate people.
The customer is almost ALWAYS wrong- it's just that we have to tell them they're right. ;)

i learned a while ago that the customer is rarely right. and usually stupid.