Not always right
http://notalwaysright.com/natural-selection-in-action/530Oh yes, the joys of working in the service industry... What are some of your funny/horror stories of dealing with customers?
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I literally hear this at least ten times a day at my restaurant:
Employee: "We have small or large. Which would you like?"
Customer points to the large cup, which is right next to the small cup: "Is this the large?"
@T- I'm pretty sure he enjoys the confusion.
Oh and customer service is a crazy industry. People assume that we're some sort of robot/monkeys (sometimes with time-machines).

some lady asked me if we could print things triple sided. .